This Privacy Policy explains how Neuralcraft Private Limited (“Neuralcraft”, “we”, “us”, or “our”) collects, uses, and shares personal information when you visit our website, contact us, or use our services. By using our website or services, you agree to the practices described here.
1. Information we collect
We collect information in the following ways:
- Information you give us. When you contact us, request a discovery call, apply for a role, or otherwise communicate with us, we collect details such as your name, email address, company, and the contents of your message.
- Information collected automatically. When you visit our website, we may collect technical information such as your IP address, browser type, device information, and pages viewed.
- Information from our services. When you engage us to build or operate systems for you, we may process information on your behalf under a separate agreement. That data is handled according to that agreement, and this policy governs only our own use of personal information.
2. How we use information
We use the information we collect to:
- Respond to your enquiries and provide the services you request;
- Operate, maintain, and improve our website and services;
- Communicate with you about our work, where you have asked us to or as permitted by law;
- Evaluate job applications;
- Protect against fraud, abuse, and security risks; and
- Comply with our legal obligations.
3. Legal bases for processing
Where applicable law requires it, we rely on one or more of the following legal bases to process your personal information: your consent, the performance of a contract with you, our legitimate interests in operating and growing our business, and compliance with legal obligations.
4. How we share information
We do not sell your personal information. We may share it with:
- Service providers who help us run our business (for example, hosting, analytics, and email), acting on our instructions;
- Professional advisers such as lawyers and accountants, where reasonably necessary; and
- Authorities or other parties when required by law, or to protect our rights, safety, or property.
5. Data retention
We keep personal information only for as long as needed for the purposes described in this policy, or as required to meet legal, accounting, or reporting obligations. When information is no longer needed, we delete or anonymise it.
6. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. International transfers
We operate internationally, and your information may be processed in countries other than the one in which you live. Where we transfer personal information across borders, we take steps to ensure it remains protected in line with this policy.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below. We will respond in accordance with applicable law.
9. Cookies and analytics
Our website may use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.
10. Children's privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date above. Significant changes will be communicated where appropriate.
12. Contact us
If you have questions about this policy or how we handle your information, contact us at privacy@neuralcraft.co.
Neuralcraft Private Limited · Trivandrum, India